A Comprehensive Guide to Amtrak’s "Northeast Regional"

Last revised: September 6, 2024

Amtrak’s Northeast Regional service is one of the most popular and frequently used routes in the United States.

Stretching from Boston, Massachusetts, to Norfolk, Virginia, with additional routes to Springfield, Massachusetts, and Richmond as well as Roanoke, Virginia, the Northeast Regional connects major cities along the Eastern Seaboard.

This guide provides all the pertinent and relevant information you need for a seamless travel experience on the Northeast Regional.

A since-retired Amtrak AEM-7, #946, leads southbound Northeast Regional train #129 over the Susquehanna River Bridge at Havre de Grace, Maryland on May 12, 2006. Wade Massie photo.

Overview

Running multiple times daily, the Northeast Regional offers a convenient and efficient way to travel between key cities. The route covers approximately 682 miles (Boston-Roanoke) and serves 55h commuting and leisurely travel.

**Key Stops:**

1. **Boston, MA (South Station and Back Bay Station):** Key starting points in New England.

2. **Providence, RI:** Known for its historic landscapes and the prestigious Brown University.

3. **New Haven, CT:** Home to Yale University.

4. **New York, NY (Penn Station):** A major hub offering numerous connections and attractions.

5. **Newark, NJ (Penn Station and Metropark):** Convenient for access to Newark Liberty International Airport.

6. **Philadelphia, PA (30th Street Station):** Known for its historical significance and vibrant cultural scene.

7. **Wilmington, DE:** A stop rich in early American history.

8. **Baltimore, MD (Penn Station and BWI Airport):** Offers connections to Baltimore-Washington International Airport.

9. **Washington, D.C. (Union Station):** The nation’s capital, full of landmarks and museums.

10. **Richmond, VA (Staples Mill and Main Street Station):** An important stop in Virginia’s historic capital.

11. **Norfolk, VA:** The southernmost point offering coastal proximity.

Booking and Seating Options

**Booking Options:**

- **Online:** Book tickets through Amtrak’s official website, amtrak.com.

- **Mobile App:** Amtrak’s app is available for booking tickets, checking schedules, and receiving real-time updates.

- **Telephone:** Reservations can be made by calling Amtrak customer service.

- **Station Kiosks:** Ticket kiosks are available at major stations along the route for in-person transactions.

- **Travel Agents:** Tickets can also be booked through authorized travel agents.

**Seating Options:**

- **Coach Class:** Offers comfortable, reclining seats with ample legroom and overhead storage. Each seat comes equipped with a reading light and power outlets. Complimentary WiFi is available.

- **Business Class:** Features extra legroom, wider seats, and complimentary non-alcoholic beverages. Additionally, Business Class customers receive a 25% bonus on Amtrak Guest Rewards points.

**Luggage Services:**

- **Carry-On Luggage:** Passengers are allowed two personal items and two carry-on bags free of charge. Must weigh 25 lbs (12 kg) or less and measure 14 x 11 x 7 inches or less, and must fit under the seat.

- **Checked Luggage:** Available at select stations, allowing for up to two checked bags without an additional charge.

Onboard Amenities

**WiFi and Power Outlets:**

- **WiFi:** Complimentary WiFi is available throughout the train, though connectivity might vary in some areas.

- **Power Outlets:** Power outlets are available at every seat, allowing passengers to charge their electronic devices during the journey.

**Restrooms:**

- Restrooms are conveniently located in each car and are regularly maintained for cleanliness throughout the journey.

**Accessibility:**

- The Northeast Regional trains are designed to be accessible to passengers with disabilities. This includes accessible seating, restrooms, and boarding assistance. Amtrak staff are available to provide assistance when needed.

Scenic Highlights and Attractions

**New England Landscapes:**

- Traveling from Boston through Eastern Connecticut offers pristine views of New England’s rolling hills and coastal landscapes.

**City Skylines:**

- As the train approaches New York City, the iconic skyline gradually comes into view, providing a picturesque sight.

**Historic Landmarks:**

- Philadelphia and Baltimore are brimming with historical landmarks visible from the route, such as Independence Hall in Philadelphia.

**Waterfront Views:**

- The route includes segments alongside rivers and the Chesapeake Bay, offering serene water views, especially near the Baltimore and Washington, D.C. areas.

Travel Tips and Recommendations

**Advance Booking:**

- Book tickets in advance, especially during peak travel seasons, to ensure availability and secure the best fares.

**Station Arrival:**

- Arrive at the station at least 30 minutes before departure to allow time for boarding and any pre-departure procedures.

**Discounts:**

- Look out for Amtrak discounts available for students, seniors, military personnel, and AAA members.

**Comfortable Attire:**

- Wear something comfortable as train temperatures can vary. Carrying a light jacket or blanket might be useful.

**Photography:**

- Bring a camera or smartphone to capture the scenic views along the way, especially when traveling through the Hudson River Valley or alongside the Chesapeake Bay.

**Connect With Other Services:**

- The Northeast Regional offers connections with several other Amtrak routes, regional rail lines, and local transit systems, making it convenient for extended travel plans.

Safety and Customer Service

**Safety Measures:**

- Amtrak prioritizes passenger safety with regular maintenance checks and modern train safety systems. Safety instructions are available at each seat and are provided by the train staff as necessary.

**Customer Assistance:**

- Amtrak’s professional staff are always on hand to help with any inquiries or needs during the trip. Whether you need help finding your seat, locating the Café Car, or have a question about your destination, the staff are there to enhance your travel experience.

Additional Resources

**Travel Guides and Maps:**

- Amtrak provides travel guides and detailed route maps that can be found online and at stations, helping you plan your journey and explore the stops along the Northeast Regional route.

**Amtrak Guest Rewards:**

- Frequent travelers can join Amtrak’s Guest Rewards program to earn points that can be redeemed for free travel, upgrades, and other perks. Points can be earned on every journey and exchanged for a variety of rewards.

**Real-Time Updates:**

- Sign up for text and email alerts through Amtrak’s website or mobile app to stay informed about schedule changes, delays, and other important updates.

Detailed Station Information

New York Penn Station

**Facilities and Services:** Penn Station offers a variety of amenities including lounges, dining options, and retail stores. The station is well-connected to the subway, buses, and taxis.

**Connecting Services:** Southbound connections include services to Washington D.C., and various other Amtrak long-distance routes. Northbound connections can take you towards Boston or Albany.

Philadelphia 30th Street Station

**Facilities and Services:** This historic station offers lounges, eateries, shops, and payphone services.

**Connecting Services:** Regional rail services, SEPTA, NJ Transit, and other Amtrak services to Chicago and beyond.

Washington Union Station

**Facilities and Services:** Union Station features an array of shopping and dining options, restrooms, and lounges.

**Connecting Services:** Access to Amtrak’s Cardinal, Crescent, and Capitol Limited routes, as well as Maryland’s MARC trains and the Washington Metro.

Boston South Station

**Facilities and Services:** South Station offers a food court, retail shops, and lounge facilities. It also provides links to the MBTA commuter rail and subway services.

**Connecting Services:** Connections to the Downeaster line towards Maine, and regional lines extending throughout Massachusetts.

Baltimore Penn Station

**Facilities and Services:** Offering café options, retail shops, and a MARC train connection, the station is a key link.

**Connecting Services:** Transfers are available for the MARC train to Washington D.C. and the Light Rail to BWI Airport.

Nearby Attractions and Destinations

New York City

**Attractions:** Times Square, Central Park, the Statue of Liberty, Broadway theaters, and countless museums.

**Tips:** Purchase tickets in advance for popular attractions, and consider using public transit or Amtrak’s own “See NY by Rail” for day trips.

Washington, D.C.

**Attractions:** The National Mall, Smithsonian Museums, the U.S. Capitol, and numerous memorials.

**Tips:** Many attractions are free, and guided tours are available for a more in-depth experience.

Philadelphia

**Attractions:** Independence Hall, the Liberty Bell, the Philadelphia Museum of Art, and the historic district.
**Tips:** Visit the Reading Terminal Market for a taste of the local food scene.

Boston
**Attractions:** The Freedom Trail, Boston Common, historical neighborhoods, and Harvard University.

**Tips:** A Duck Tour can provide a unique and fun perspective of the city.

Planning Your Journey

**Pack Essentials:**

- Bring necessary personal items, electronics, a camera, and perhaps a good book or downloaded movies for entertainment during your journey.

**Travel Kits:**

- Snacks, a refillable water bottle, travel cushions, and a blanket can add a layer of comfort to your trip.

**Technology:**

- Keep your devices charged and connected using the power outlets and complimentary WiFi provided on the train.

Amtrak AEM-7 #914 leads another southbound Northeast Regional train over the Susquehanna River Bridge on March 4, 2006. Wade Massie photo.

Conclusion

The Northeast Regional is a renowned route that combines convenience, comfort, and some of the East Coast’s most picturesque landscapes. Whether you’re traveling for business, leisure, or a bit of both, the service offers a reliable and enjoyable way to explore the Eastern United States.

From the historical landmarks of Boston to the dynamic energy of New York City and the political heart of Washington, D.C., the Northeast Regional can take you to your destination in style and comfort, making the journey as delightful as the destination itself.